Our Privacy Policy


Welcome to the toyheaven.co.nz website.

This Privacy Policy sets out how we use and protect any information that you give us when you use this website, including information on how to manage cookies under our “Cookie Policy” below.  We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What We Collect:

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers


What We Do with the Information We Gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookie Policy

How We Use Cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following way:

  • If you previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by clicking the UNSUBSCRIBE link on the bottom of any marketing email we may have sent you  or emailing us at bob@toyheaven.co.nz
  • We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



Third parties may use cookies, web beacons, and similar technologies to collect or receive information from the Toy Heaven website and elsewhere on the internet and use that information to provide measurement services and target ads. You can opt-out of the collection and use of information for ad targeting and access a mechanism for exercising such choice here: www.aboutads.info/choices.

Third-party websites may be stored on your device including Social Media sites (e.g., Facebook, You Tube, Instagram, Yotpo, etc.).  We may publish content from Social Media sites that support the content our website.   Therefore, when you use content from Social Media sites on our Website, a cookie from such site may be stored on your device.  Please read the Cookie Policy of the Social Media site used.


The third party links below describe (in their use manual) how to change your browser settings to include a warning before cookies are stored, how to adjust the settings in your browser to refuse cookies or allow only certain cookies to be stored.  You can also delete cookies that have already been stored. Click on the link for your individual browser to go directly to the use manual:



For Internet Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-10
For Safari:  https://support.apple.com/en-us/HT201265
For Chrome:  https://support.google.com/chrome/answer/95647?hl=en
For Firefox:  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences